Design sample. Not a live service. Each country will have its own site, branding and content. All data shown is illustrative.

Track a case

Enter the case reference number we emailed you to see what stage your complaint has reached.

It looks like CP-2026-00142 and is in the confirmation email we sent you.

Trying the prototype? Use one of these sample references:

Lost your reference number?

Search your email for a message from no-reply@consumerprotection.example. If you cannot find it, call the Consumer Affairs Division on [telephone number] with the date you filed and the name of the business.

Have not filed yet? File a complaint