Design sample. Not a live service. Each country will have its own site, branding and content. All data shown is illustrative.

Consumer Affairs

Know your rights.
Make your voice heard.

File a complaint against a business, check whether a price is legal, and follow your case from start to finish. Free, and online.

“Inflation peaked at 8.36% with no real-time monitoring, and no way to file a complaint online.”

The problem this service was built to fix
Market produce displayed on stalls with handwritten price tags.
Consumer Affairs officers record shelf prices in markets and shops every week. Those records are what the price checker compares against.

The service in numbers

Complaints filed

Since January 2026

Cases resolved

An 87% resolution rate

Products monitored

Prices surveyed every week

03

Before you file

The three things people most often ask before they get started.

It is free
There is no charge to file a complaint or to have it investigated, and you do not need a lawyer.
You get a reference number
An officer is assigned to your case, and you can check its status at any time.
Try the business first
Most issues settle faster if you give the business a chance to fix it. Keep your receipt either way.